GlobyAd Agency (“Company”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website www.globyad.com(“Website”) or purchase our products and services. By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our Website:
Personal Information: Name, email address, phone number, billing address, and payment details.
Transaction Information: Purchase history, payment confirmations, refunds, and cancellations.
Technical Information: IP address, browser type, device information, and usage data collected through cookies or analytics tools.
2. How We Use Your Information
We use your information for the following purposes:
To process your orders and deliver digital products (eBooks, courses, and related services).
To process payments securely through third-party gateways (Cashfree, Instamojo, Razorpay).
To communicate with you regarding your purchase, account, or support queries.
To send promotional updates, offers, or newsletters (you may opt-out at any time).
To improve our website functionality, security, and customer experience.
3. Payment & Security
We do not store your complete credit/debit card or banking details. All online transactions are processed securely via Cashfree, Instamojo, and Razorpay payment gateways.
These gateways follow strict RBI regulations, PCI-DSS compliance, and encryption protocols to protect your financial data.
While we strive for full security, we cannot guarantee 100% protection against unauthorized access or cyber threats.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information with:
Payment Gateways (Cashfree, Instamojo, Razorpay) for processing transactions.
Service Providers (hosting, analytics, email providers) strictly for operational purposes.
Legal Authorities if required by law, regulation, or government request.
5. Cookies & Tracking
Our Website may use cookies and similar technologies to:
Store user preferences and session data
.Track usage patterns for website improvement.
Provide personalized offers and advertisements.
You can disable cookies through your browser settings, but some features of the Website may not function properly.
6. Refunds & Cancellations
As stated in our Terms & Conditions, digital products (eBooks and courses) are non-refundable once delivered.
Refunds are only processed in cases of duplicate transactions, technical errors, or valid disputes.
7. Data Retention
We retain your personal and transaction data only as long as necessary for business, legal, and compliance purposes.
8. Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections or updates to your information.
Request deletion of your data (subject to legal/regulatory requirements).
Opt out of marketing communications at any time.
9. Grievance Redressal
If you have any questions, concerns, or complaints about our Privacy Policy or data handling practices, please contact:
Grievance Officer: Abu Tahir Md Safiullah
Email: globyadagency@gmail.com
Phone: 9836323209
Working Hours: Monday – Saturday, 08:00 AM –11:30 PM
We aim to resolve all grievances within 7 working days.
10. Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date.